In the United Kingdom, online shopping checkouts often add fees after a customer has committed to making a purchase. These extra charges appear as separate line items on the payment screen. The introduction of these fees can lead to additional support time for companies.

A UK company has measured the impact of these extra line items on their support time. Further details about the costs associated with these added fees can be found in a report by The SRX Formula. Local residents in Denton can refer to the original source for more information on this topic.